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2021年商務英語考試信函寫作如何禮貌表達訴求
幫考網校2021-09-28 10:09
2021年商務英語考試信函寫作如何禮貌表達訴求

在商務英語寫作中,除了要注意意思表達清楚,還要注意一些細節,比如如何禮貌表達自己的商務訴求。今天幫考網就為大家介紹一下商務信函的禮貌表達方式,一起來看看吧。

1、切忌主客不分或模糊。

例子: Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.應改為:Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment.

2、句子不要零碎。

例子: He decided not to audit the last ten contracts. Because of our previous objections about compliance. 兩個句子應該連在一起:He decided not to audit the last ten contracts because of our previous objections about compliance.

3、結構對稱令人容易理解。

例子: The owner questioned the occupant\\'s lease intentions and the fact that the contract had been altered with ink markings. 應改為: The owner questioned the occupant\\'s lease intentions and ink alterations of the contract.

4、注意單復數形式正確。

例如: An authorized person must show that they have security clearance. 應改為 Authorized persons must show that they have security clearance.

5、動詞和主語要呼應。

想想這兩個句子的分別: 1. This is one of the public-relations functions that is under-budgeted. 2. This is one of the public-relations functions, which are under-budgeted.

6、時態和語氣不要轉換太多。

COURTESY譯成"禮貌"。但是根據西方國家函電書籍作者普遍的看法,所謂COURTESY是"客氣而又體諒人"的意思。有的作者還把 COURTESY和POLITENESS這兩個同義詞做了比較,認為:POLITENESS的客氣只是表現在文章的語句上,而COURTESY則表現在對對方的"體諒",例如:

a) We have received with many thanks your letter of Oct.7, and we take the pleasure of sending you latest catalog. We wish to draw your attention to a special offer, which we have made in it.

b) you will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of Oct.

怎樣通過各種語言形式來表達COURTESY呢? 這樣的形式很多,現在提供一些常見的供參考:

(一) 把命令變成請求的常用形式:

Please, Will you…….., Will you please……..,如:

a) Will you give us more detailed information on your requirement?

b) Will you please (kindly) let us hear from you on these two points?

(二) 虛擬式(Past Subjunctive From)如:

a) Would you compare our sample with the goods of other firms?

b) We would ask you to ship the goods by the first available vessel.

c) We wish you would let us have your reply soon.

d) This would seem to confirm our opinion.

e) We should be grateful if you would help us with your suggestion.

f) We think if advisable that you should accept this offer at this price.

g) We should(would) like you to let us know the exact amount.

h) Perhaps you might like to have a look at the actual goods.

i) We might be of some service to you in a similar case.

以上的b, f, g, 也可用 will, shall, may, 但是用Past Subjunctive Form則表示更客氣和婉轉些。

(三) 緩和用法(Mitigation)

為了緩和過分強調,常用: We are afraid, we would say, we may(or, might) say, we(would) think, it seems(or would seem) to us, we(would) suggest, as you are (or: may be) aware, as we need hardly point out等等表達法來緩和語氣,如:

a) It was unwise of you to have done that. We would say that it was unwise of you to have done that.

b) You ought to have done it. It seems to us that you ought to have done it.

c) We cannot comply with your request.  We are afraid we cannot comply with your request.

d) Our products are the very best on the market. We might say that our products are the very best on the market.

e) You must keep the matter to yourselves.  You must, we would add, keep the matter to yourselves.

f) You must cut off your order in half We would suggest that you cut your order in half.

g) We have not yet had your reply. It appears that we have not yet had your reply.

以上就是2021年商務英語考試信函寫作的禮貌表達方式,希望對各位考生有所幫助。大家以后在實際工作中,一定要注意這些商務細節,在清楚明確表達自己的訴求之外,也要注意禮貌用語。

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