如今許多考生拿到中文導游證之后還想報考英語導游證，為方便廣大考生準備英語導游證現場口試的問答題，幫考網給各位考生分享“導游資格證考試英語導游證現場口試問答精華”的相關內容，為各位考生提供有關于英語導游證現場口試的經典例題哦。

1.按業務范圍區分，導游人員可分為哪幾類?

分為四類，分別是：

(1) 出境旅游領隊人員;

(2) 全程陪同導游員：

(3) 地方陪同導游員;

(4)旅游景區講解員。

Differentiated by business, which kind of categories tour guides can be divided into?

Divided into four categories, namely:

(1) Tour leader.

(2) National guide.

(3) Local guide.

(4) Tourist guide.

2.熟悉團隊是導游人員帶團的第一步，它主要包括哪幾方面的內容?

主要包括三方面內容：

(1)熟悉團員情況;

(2)熟悉團隊特點;

(3)熟悉接待計劃和行程特點。

The first step of leading a group is being familiar with the team, what aspects of content it mostly consists of?

Mainly includes three aspects:

(1) Being familiar with group members.

(2) Being familiar with team features.

(3) Being familiar with hosting plans and trip characteristics.

3.在旅游團抵達的前一天，導游人員應主要落實哪些接待事宜?

(1)與協作旅行社計調人員聯系;

(2)聯系旅游車輛，確定接站時間;

(3)核實團隊住房及用餐預訂情況;

(4)掌握各種聯系電話。

What should the tour guide do before the arriving of the tourist group?

(1) Confirm the vehicle the tourist group took and the accurate arrival time: Ask clear accurate time with the information office of the airports, train stations quay(碼頭) before setting out.

(2) Fix the time and place with the tour bus driver: guarantee to arrive half an hour in advance; Tell the schedule and arrangement of time and activity to the driver on the way; after reaching the station fix the parking place.

(3) Check the right arriving time of the tourist group once more: arrive at the airport, station or quay ahead of time.

(4) Get in touch with the porter(行李員): Notify the place that the luggage is sent to, and fix the parking place with the luggage van(行李車) driver.

(5) Receive the tourist group with signs or meeting boards at the station: meet the tourist at a striking(突出的) position at the station exit, indicate(標明) group name and number, leader’s name or national guide’s name or name of tourist on the meeting board.

4.導游人員接站服務程序主要分為哪幾步個驟?

(1)提前半小時到達接站地點;

(2)手持接站牌迎候客人;

(3)核實團隊;

(4)集合登車;

(5)清點行李和人數。

The main station of tour guides service program, whichseveral steps are divided into ?

( 1 ) Half an hour early to pick up points.

( 2 ) hand-held stop sign to greet guests.

( 3 ) Verify team.

( 4 ) Board together.

( 5 ) Invent the baggage and the number.

5.導游人員在團隊用餐時應及時巡視團隊就餐情況，巡視的主要內容有哪些?

(1)監督餐廳提供的餐食是否符合約定標準;

(2)回答客人關于餐食方面的疑問;

(3)了解客人對菜肴是否滿意，以便以后有針對性地進行調整。

Tour guides should be timely inspecting team in eating meals of the group. What are the main contents of inspection?

(1) Supervise the meal in the restaurant whether is in conformity with the agreed standard.

(2) Answer questions about the meal.

(3) Understand whether the customers satisfied with the dishes for later targeted adjustments.

6.如果游客在自由活動中買到假冒偽劣商品，導游人員應該如何處理?

(1)應積極主動協助游客退貨并索賠，努力維護游客的合法權益;

(2)事后，將經過向旅行社做匯報;

(3)后續行程中多向游客宣講自由活動時購物的注意事項，多做提醒工作。

What the local guide should pay attention to when go shopping? Model :

(1) Abide by the rules of the travel agency rigorously(嚴格的).

(2) Know the tourists well, and take tide(趨勢) at the flood .

(3) Be a good guide while shopping.

(4) Protect the tourists’ benefits actively.

好了，以上就是導游資格證考試英語導游證現場口試問答精華的全部內容了，如果各位考生還有其他的疑問，可以進入幫考網咨詢了解哦！