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Ⅲ Four Orientations

The Guide must cultivate himself or herself to be helpful to tourists，expressive in his or her interpreting， informative about tourism affairs and efficient in the work. These four orientations are extremely important to a qualified interpreter.

1.Helpful

The Guide should always be of some help to the foreign visitors. He or she should always get himself or herself ready to help tourists when they are in difficulties， especially when an old lady or an elderly gentleman is too fat or too old to carry a heavy case or get on a chartered bus，the Guide should give them a helping hand. This little favour done to tourists would earn some reputation to the Travel Service and in the long run would attract more foreign visitors.

The Guide should learn to express his or her ideas clearly and smoothly in their interpreting. This， of course， depends English level of the Guide and then on his or her oratory. However， since the interpreting covers many aspects of vocabulary， the Guide can not be expected to know all the vocabularies. In this case， the Guide must be able to go a roundabout war or beat about the bush to convey the meaning to tourists in an expressive way. Therefore， in a slack season， the Guide should try to enrich his or her knowledge and vocabularies by doing more reading to prepare for more expressive interpreting next time.

3.Informative

The Guide should make a special effort to hunt for the latest information about the places and the scenic spots the Guide has to accompany the foreign tourists to go to. The Guide has to be familiar with the history， culture and background of the historical sites and cultural relics. The Guide\'s knowledge and information of these places would guarantee the quality of the interpreting. If the Guide is ignorant of and knows very little of the places he or she is going to， the result of his or her interpreting must be very poor. 4.Efficient The Guide must be very efficient in dealing with foreign affairs. Whatever the Guide does or is asked to do， he or she must try to do it quickly and efficiently. In general， there are numerous things and activities to be done and arranged， so working efficiency actually reflects one\'s working style. Foreign tourists would trust and efficient Guide to get things done more quickly rather than rely on an inefficient Guide who often procrastinates in his or her work.

Ⅳ Five Diligences

The following five diligences are extraordinarily important to a qualified Guide. If the Guide posesses these five diligences， his or her service must be satisfactory； if the Guide is very lazy in his or her service and interpreting， foreign visitors would make a complaint and ask for a diligent Guide.

1.Eyes Open

A Guide would generally accompany a foreign group of thirty or fifty people who are usually over sixty years old. The Guide is duty-bound to take special care of their safety and health， so the Guide should always be alert and keep his or her eyes open in case something unexpected should happen， either an old lady should suddenly fall ill or an old gentleman fall down on a slippery road. Therefore， during the trip， the Guide should try to be a keen observe， keeping his or her eyes open all the time for a better service.

2.Ears Attentive

During the trip or on the way to a place， or on the train， the Guide should be attentive to listen to tourists\' opinions and suggestions. Sometimes，foreign tourists have some opinions about the itenerary or schedule， but they do not want to make a fuss but just reveal their dissatisfaction in the conversation among themselves. If the Guide\'s ears are attentive and overhear the dialogue， he or she would report this to his or her superiors and make some necessary or possible changes in the itenerary or schedule，foreign visitors would definitely appreciate the Guide\'s service very much.

3.Legs In Motion

To work as a tour Guide is a demanding job. The Guide is kept on his or her toes almost al the time in the trip. The Guide would go to one unit to get something done and hurry to another unit to have something properly arranged. The Guide\'s legs， therefore， are in motion all along. The Guide has to go to foreign tourists very often to know their responses and notify them the arrangement for the next day. Of course， the Guide can let his or her fingers do the walking and diligent in making telephone calls to those units concerned. However， the Guide has to from a good habit of dealing with all those important procedures in person so as not to delay anything in progress.

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